Return Policy

At Luxora Leather, customer satisfaction is our priority. We aim to provide premium-quality leather products with a smooth and reliable shopping experience. If you are not completely satisfied with your purchase, our return policy is designed to make the process simple and convenient.

Returns & Exchanges

We gladly accept returns within 30 days of receiving your order. To qualify for a return or exchange, products must meet the following conditions:

• Items must be unused, unworn, and undamaged
• Products should be returned in their original condition
• All original tags, packaging, and accessories must be included
• Return requests must be submitted within the allowed return period

Refund Process

Once your returned item is received and inspected, refunds are processed within 2 working days. Refunds will be issued using the original payment method used during purchase.

Please note:

• Processing time may vary depending on your payment provider or bank
• You will receive a confirmation once the refund has been completed

Return Shipping

For eligible returns, return shipping costs are covered by the seller. We aim to make the return process as convenient as possible for our customers.

Customs Duties & Taxes

Customers are responsible for any custom duties, taxes, or import charges required by their country. These charges are not included in the product or shipping price.

Non-Returnable Items

The following items may not qualify for returns:

• Custom-designed or personalized products
• Items damaged due to misuse or improper care
• Products returned without original packaging or tags

Need Assistance?

If you have any questions regarding returns, exchanges, or refunds, our support team is always ready to help. Luxora Leather is committed to delivering quality products and trusted customer service with every order.